Understanding

Understanding

Understanding

"I know that I know nothing."

Socrates

"I know that I know nothing."

Socrates

"I know that I know nothing."

Socrates

Uncovering Truth

Uncovering Truth

At The Brand Strategy, we help you understand where your brand stands - and where it can go.


Our brand insight methodology is designed to drive sustainable growth by uncovering what makes your brand distinctive and relevant.


Through targeted market research - including market analysis, customer research, brand audits and brand architecture assessment - we identify the factors that shape your brand’s impact. Whether you're unsure of your brand’s current position or ready to refine your proposition, we give you the clarity to move forward with confidence.

Uncover Insights

Clarity starts with understanding
We don’t just gather data - we decode human behaviour. We help you see what your customers value, how your brand is really perceived, and where the greatest opportunities lie. This is market research with purpose - insight that fuels growth, not just slides.

Our approach includes:

  • Consumer research (qual & quant)

  • Market and category analysis

  • Cultural and trend insight

  • Retail and shopper behaviour

  • Brand tracking and sentiment analysis


Brand Audits

See what they see, feel what they feel

To lead, you must know what it's like to follow your brand. We audit your positioning and customer experience with fresh eyes - not to criticise, but to elevate. It's about finding your edge, sharpening your story and delivering meaning at every touchpoint.

What we deliver:

  • Brand perception research

  • Customer journey mapping

  • Competitor benchmarking

  • Experience gap analysis

Market Analysis

Market Analysis

Market Analysis

Define your playing field, then own it

True strategy begins with perspective. We help you understand your real competitive set, shifting trends and the forces shaping your sector. The result? A clear market map that shows where your brand belongs - and where it can lead.

Brand strategy agency team developing brands with strategic copywriting and retail expertise
Brand strategy agency team developing brands with strategic copywriting and retail expertise
Brand strategy agency team developing brands with strategic copywriting and retail expertise
The Brand Strategy team discussing brand strategist website together
The Brand Strategy team discussing brand strategist website together
The Brand Strategy team discussing brand strategist website together

Customer Research

Customer Research

Customer Research

Know your audience, then move them

Great brands don’t chase customers - they understand them. We dig deep into who your audience is, who they could be and how they experience your brand versus the rest. Through qualitative depth and quantitative rigour, we bring their world into focus - across all brand touchpoints.


Research solutions include:

  • UK and global focus groups

  • Interviews and surveys

  • Ethnographic studies

  • Full brand experience exploration


Healthcare Research

Healthcare Research

Healthcare Research

In conjunction with ALL Creative, London - SALUTIS is a specialist healthcare research unit.

Empowering you to unlock the real human insight that sits behind your health and wellness brand.

SALUTIS enable you to
make better decisions.

Brand Strategy London
Brand Strategy London

Envision Beyond Your Horizon

Envision Beyond Your Horizon

We combine the rigour of market research with the imagination to think beyond it. From behavioural psychology to global trends, forgotten history to future tech, we explore the full context of your brand and your consumer - to unlock insights that are not only clever, but commercially powerful.

All insight work is overseen by a Certified Member of the Market Research Society and as such is conducted in line with the Market Research Society Code of Conduct. Adherence to this code is considered "crucial in helping to protect and regulate first-rate research, insight and data practice".

Understand What Really Makes Your Brand Work…

Understand What Really Makes Your Brand Work…

We’re always here to help and start a conversation about your brand and how we can support you in reaching your vision